K&H Satisfaction Guaranteed!
Your complete satisfaction is what matters most to khpet.com. If you are not 100% satisfied with your purchase of a K&H product for any reason, we will gladly accept returns of merchandise within 60 days of the sale date and issue a full refund for the product (minus the shipping and other charges).
If you return any items from an order that received FREE Shipping, the original shipping savings associated with the returned item(s) will be deducted from the refund amount unless the return was due to our error.
All returns must be pre-authorized. Please call us toll free at 1-877-738-5188 or contact us online for your return authorization procedure.